Topical Video – Call Scoring
Below is a link to a video from our video library. Call Scoring This video will show you an objective, reproducible, and repeatable method for call scoring an agent’s call.
A new way of learning- Anywhere and Anytime
RD Eckhoff and James C. Abbott have been collaborating to dramatically improve education delivery systems since 2000. We addressed and overcame many technology, content, and instructor roadblocks in this journey. In 2006 as part of Mr Eckhoff’s mission at University of Arizona College of Engineering future education initiative, RD and James built a model for […]
Launch Day 2015!
The Call Center: Personal Learning Center for Individual Students goes Live in January 2015.